Do you love working in a Service Shop and leading others? Are you customer service oriented?
We want to talk to you!!
We have a position open for a candidate who is responsible for assisting the Service Manager in all shop activities related to shop technicians, customers and truck and trailer repair. Service Foreman will promote and ensure safe work practices along with the maintenance of all shop equipment.
Primary Duties include:
Guide maintenance technicians on workload and assist with repair challenges. Test drive vehicles. Encourage and practice “Customer Driven” communication when interacting with customers while taking inbound calls, assisting with walk in customers, or making calls out to customers. Responsible for Wheelco’s fleet maintenance. Assist parts window with daily workload. Prepare repair orders for billing. Support and communicate corporate guidelines and policies in coordination with Service Manager. Hold meeting if needed. Interact with employees consistently in order to understand any individual needs or concerns and provide coaching and mentoring. Responsible for shop tools and order new tools if necessary. Maximize employee and facility productivity and safeguard company assets by walking through the shop and encouraging and practicing an open-door policy. Implement training programs to expand employee knowledge and insure compliance to company rules and guidelines. Promote, maintain, and enforce safe and healthy working conditions for all employees in accordance with company standards.
The right candidate must have great leadership abilities and motivation. This individual needs to have high integrity with strong ethics. She/he will need to be good at problem solving and safety conscious.
We are looking for someone with a bachelor's degree in Business, Marketing, or related field. At a minimum we want a high school diploma or GED certification and experience in a wholesale distributorship. Successful candidate should have one to three years of experience in a truck and trailer repair business.